In this age of digital technologies, providing outstanding customer service has increasingly become the cornerstone for any successful business. Salesforce Service Cloud, the world-class customer service software, has emerged as a robust tool to
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Assessment: The first step in optimizing your Salesforce platform is to conduct an assessment to identify areas of improvement. This includes analyzing your current system, workflows, data structure, integrations, and third-party applications. The assessment
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Number of fields retrieved limit: Salesforce limits the number of fields that can be retrieved in a single query to 100. Maximum number of batch jobs: Salesforce limits the number of batch jobs that
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Maximum CPU time: Salesforce limits the total amount of CPU time that a single Apex transaction can use to 10,000 milliseconds, or 10 seconds. SOQL queries limit: Salesforce limits the number of SOQL queries
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Combining data from multiple sources into a single report:This is a complex reporting scenario because it requires merging data from different sources and ensuring that the data is correctly aligned and reconciled. To solve
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Business Architecture is a discipline for describing and modeling an organization’s strategy, processes, information, and stakeholders. It provides a common understanding of the organization’s structure and the relationships between its components, and serves as
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Here are my top 10 recommendations for each of the Salesforce Clouds for Spring ’23 release features: Sales Cloud: Einstein Voice Assistant for Lead and Opportunity Management Lightning Email Templates for Improved Communication Improved
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Salesforce Shield is a set of security features and services that enhance the security of a Salesforce organization. It provides a range of security controls and tools for protecting sensitive data, complying with regulations,
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A reference architecture for JWT (JSON Web Token) based authentication from other systems to Salesforce could look like the following: Issuing JWT Tokens: An external system, such as a custom application, generates a JWT
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Becoming a Salesforce MVP (Most Valuable Professional) is a recognition program that rewards individuals who demonstrate a deep understanding of Salesforce and a commitment to helping others succeed. Here are the steps to become
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