Keneland Services
Omni Studio
Omni Studio lets you build rich, guided digital experiences and omnichannel flows without code—from guided selling and service scripts to embedded apps and portals.
Challenges We Solve
- •Complex processes that need guided, step-by-step experiences
- •Disconnected channels and inconsistent customer journeys
- •Heavy reliance on developers for every flow change
What You'll Achieve
- •Guided selling, service, and self-service experiences
- •Unified omnichannel flows that work across web, mobile, and in-app
- •Faster iteration with low-code FlexCards, OmniScripts, and DataRaptors
Our Approach
Discover
Map user journeys and identify high-impact flows.
Design
Design OmniStudio artifacts (OmniScripts, FlexCards, DataRaptors).
Build
Implement and integrate with Salesforce and external systems.
Deploy
Roll out with training and documentation.
What We Deliver
OmniScript and FlexCard designs
DataRaptors and integrations
Documentation and training
Frequently Asked Questions
What is Omni Studio?
Omni Studio is a low-code platform on Salesforce for building guided experiences, omnichannel flows, and embedded apps—often used with Industries (e.g. Financial Services, Health).
How does it fit with Industry Clouds?
Industry Clouds often use Omni Studio for industry-specific flows; we can implement both together for a tailored solution.
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