Salesforce ConsultingKeneland Services
Salesforce
Sales Cloud
Drive revenue with powerful sales automation
Service Cloud
Build customer support excellence
Experience Cloud
Create connected digital experiences
CRM Analytics (Einstein Analytics)
AI-powered insights for smarter decisions
Revenue Cloud
Configure, price, quote, and subscription billing
Field Service
Optimize field operations in real time
Classic to Lightning
Modernize to Lightning Experience
Administration
Day-to-day Salesforce management
Shield
Platform encryption, event monitoring, audit trail
Data Cloud
Unified customer data and identity resolution
Agent Force
AI agents, copilots, and automation
Omni Studio
Low-code digital experiences and omnichannel flows
CLM
Contract lifecycle management from draft to renewal
Salesforce Industry Clouds
Industry-specific CRM for healthcare, financial services, and more
Salesforce Platform
Security Audit
Assess and harden org security posture
Platform Health Audit
Technical health and optimization review
Salesforce Org Strategy
Roadmap and org design for scale
Salesforce Org Migration
Plan and execute org consolidation or migration
Salesforce Custom API Development
Custom APIs and integrations
Salesforce Integration
Connect Salesforce to external systems
Observability
Insights, best practices, and deep dives from our Salesforce consulting experts. Learn how to implement, optimize, and maximize your Salesforce investment.
For years, Salesforce delivery meant one thing: waiting on specialists. That bottleneck is gone. AI-powered tools like Claude Code and Cursor now let engineers build, deploy, and scale on Salesforce without ever touching the UI — and without a queue.
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The rise of autonomous AI agents has created two distinct paths for enterprises: managed platforms like Salesforce Agentforce, and custom-built agent systems using LangChain, LangGraph, and LLMs. This blog breaks down the real enterprise tradeoff — at the level that matters for architects, platform leaders, and decision-makers.
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Discover how to build a Salesforce Agentforce agent through code alone, avoiding the need for any click configurations. This guide is tailored for Salesforce admins, developers, and business leaders.
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Discover how AI is shaping the future of development and learn how to embrace these changes with confidence.
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AI tools like Large Language Models are reshaping developer workflows but are not replacing human developers. Discover how they're enhancing productivity.
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Executive summary Salesforce’s 2024–2025 strategy revolves around industry-specific clouds, trusted artificial intelligence and a unified data platform.Quarterly results show Data Cloud and AI annual recurring revenue growing 120 % year-over-year to US$900 million with more than 50 trillion records under management. In February 2025 the company reported $10 billion in quarterly revenue and $37.9 billion in FY25 revenue, up 8 % and 9 % respectively. These gains are fuelled by three product releas
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Salesforce CPQ Implementation can be a game-changer for businesses looking to streamline their sales processes. CPQ, which stands for Configure, Price, Quote, is a powerful tool that automates the configuration of product options, calculates pricing, and generates accurate quotes with ease. While Salesforce CPQ offers incredible benefits, it’s important to execute the implementation correctly to […]
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Salesforce dashboards are more than just fancy charts and graphs. They’re a powerful tool for businesses looking to gain deeper insights from their data. By effectively utilizing these dashboards, companies can visualize trends, track performance, and make informed decisions more quickly. With all the data stored in Salesforce, having a clear, visual representation is invaluable. […]
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Customizing Salesforce apps to meet specific business needs can be a game-changer, offering a tailored approach that fits like a glove. When done right, it enhances productivity, streamlines processes, and boosts overall efficiency. Yet, diving into customization without preparation can be more challenging than anticipated. Businesses often find themselves tangled in unforeseen complications, from misaligned […]
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Salesforce has emerged as a transformative force for many businesses eager to boost their growth. It’s a powerful platform designed to help companies manage customer relationships, automate workflows, and gain vital business insights. Making the choice to adopt Salesforce can accelerate growth by streamlining processes and providing tools that enhance productivity. But with so many […]
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Building strong relationships with customers is more important now than ever. To connect with people, businesses need to listen, understand, and respond to their needs thoughtfully. When customers feel valued, they’re more likely to stay loyal to the brand, tell others about their positive experiences, and even buy more products or services. With the right […]
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Salesforce Service Cloud is a powerful tool that has become integral to many businesses for managing customer service and support. It provides an efficient platform to engage with customers and solve their problems seamlessly. However, to fully benefit from its features, implementing it correctly is crucial. A smooth setup can streamline operations, enhance customer satisfaction, […]
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